Delete Your Data
If you have interacted with any of our services — including our WhatsApp bots, AI chatbots, web platforms, mobile apps, or other Interact Labs solutions — you can request the deletion of your personal data.
This covers all data collected through your interactions, including chatbot messages, contact details, conversation history, and any other personal information tied to your use of our services, subject to any legal or security retention requirements we must maintain.
What data we collect
Depending on which services you have used, we may have collected:
- WhatsApp Bot: Phone number, conversation history, messages sent to our bot
- Platform: Account details, usage data, preferences
- Mobile App: Device information, in-app activity, user profile
- Website: Contact form submissions, inquiry details
- Other Services: Any data provided during your interaction with our solutions
How to request deletion
You can request deletion of your data through any of the following methods:
- Use the form below to submit a deletion request directly.
- Email us at interactlabs.cm@gmail.com with the subject line: Delete my data.
- Message us on WhatsApp at +237 6 96 33 65 28.
What happens next
We will review your request, verify your identity where necessary, and remove the data tied to your interactions where possible. We will confirm once the deletion has been processed. This process typically takes within one working day.
Please note that some data may be retained for legal, security, or regulatory purposes even after your deletion request is processed.
This page provides a public way to request deletion of data connected to your use of Interact Labs services, in compliance with data protection regulations and platform requirements.